Shipping policy
Important Delivery Information
- Door Removal: If our delivery team must remove your interior doors to place a product into your room at your request, we cannot rehang them. You will need to hire a local handyman to rehang your doors.
- Cancellations En Route: If you cancel your order after it has already dispatched for delivery, a cancellation delivery charge will apply. The exact fee depends on the specific product ordered.
- Contact Requirements: We require a valid email address and at least two contact telephone numbers for every order. This ensures our delivery personnel can reach you. If the carrier cannot connect on the primary number, they will attempt to call the second number.