Refund policy

 

All products are covered by our standard returns policy.
  • Original Packaging: Items must be returned entirely unopened and in their original packaging. 
  • Opened Items: We will not accept returns for any products that have been opened.
  • Removal of Packaging: If the original packaging has been removed, the return will be rejected regardless of whether the item has been used.
  • Verification Process: Customers can only proceed with a return once we have verified that the item is still in its original, sealed packaging.
  • Return Shipping Costs: The customer is responsible for all return shipping fees. This includes the cost of our collection service or any fees incurred if the customer chooses to send the item back via an independent courier.